I ordered a bouquet of flowers for a friend as a get well gift. There was a one day delay, so the company contacted me to inform me of this delay and to verify if I would still like to move on with my order under these circumstances. I didn’t mind the delay and confirmed I still wanted the order. The bouquet arrived the following day, as planned. I also received an email confirmation. However, when I contacted the recipient, she had not received the bouquet. It had not been delivered to her apartment, but rather was left down in the lobby, and although I had attached the recipient’s telephone, she had not been contacted.
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