Order easy to do on line and when required up to a certain point received timely feedback from the custorer service. Up to a point because the delivery had to be done on a Saturday and office are open till 12 and after that i was left in the dark. The main problem was lack of feedback re delivery time (no tracking available) this was a birthday gift for my daughter who lives in a different country. also since i choose the florist choice for a nice plant to deliver i asked to at least get a picture of what i am paying for and what will be delivered but got nothing. in this day and age i find this unaccepatable. But in the end a nice plant was delivered early afternoon, fortunately my daughter had just got home because no one informed her that there was a delivery on the way. In conclusion the ordering process and the products delivered were up to standard, the rest left much to be desired!!
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