What an inconvenience. This is the second time my package has been delivered to the wrong pick-up point, and now I have to go out of my way to collect it.
First, I was informed via email that the package would be redirected to the correct location, and now I am being told that this will not happen.
In a situation like this, I would expect a better solution. Considering that the mistake was made by your delivery service or the pick-up partner.
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