The whole experience was a mess from start to finish. The process took over 4 months, during which I had to send multiple emails just to get basic updates. When they finally got back to me, they valued my phone far below what it was actually worth.To make matters worse, after I questioned their valuation, they sent *1* email asking me to accept their terms or else, with no follow-up, no reminder. I happened to miss that one email since I was out of the country. By the time I checked back in after weeks of silence, they told me I’d missed the deadline and there was nothing they could do.Totally unprofessional and deeply frustrating. Samsung should find a different provider for this service.
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Mondo Affari è leader nel mercato dell'elettronica di consumo, specializzata nel refurbished. Da sempre la nostra azienda si distingue dai competitor per la cura a 360 gradi del cliente. Mondo Affari è da anni sinonimo di qualità, trasparenza e convenienza. Oltre al risparmio offerto su un’ampia gamma di prodotti, l'azienda ha fatto del ricondizionato un punto di forza, diventando un punto di riferimento nel settore.
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