I purchased my bike in March 2021 for touring. After riding over 5,500 km, the kickstand failed while parked, causing damage to the frame. The company claims the bike is guaranteed for life if registered, but mine wasn’t. They offered a frame with cosmetic damage and said it was the best they could do. I was told I should be grateful for this resolution. I used to love riding my bike, but now it feels ruined.
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