Have been with Moneris 1.5 years entered a manual tranaction which is an option on my moneris wireless machine for $ 280 Taxi business to send home girlfriend who lived out of town and a long distance away . I Spoke to card holder received all info including expiry and 3 numbered code on back transaction approved .All good right ? WrongCard holder a month later disputed transaction saying i never authorized it and i responded with receipt and i won the case.(2cnd) dispute, I provided all receipts once again Moneris Decision (lost) .Manual tranactions are risky We can not prove the card holder was responsible i was told.I asked if manual transactions are risky why does Moneris offer it as an option ? I was told it is my choice you will not be reinbursed and to challenge us will cost $500 for an arbitrator.I am at a loss for words here !
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