I’ve been using MoneyHub and really like the tool. It has a nice interface and is fairly simple to use. However, the support is disappointing. I encountered a connection issue and submitted my inquiry via their website chat three days ago. After the standard initial reply, I followed up but was met with complete silence. I then followed up via email and experienced the same lack of response. The tool works well when everything is running smoothly, but the lack of support is a major drawback. I am now considering moving my money management to another provider due to this issue.Update 1: Following the response from Moneyhub, someone contacted me on Monday to say they would look into it. However, it has gone silent again, so I messaged yesterday to find out the status, but there has been no response. Today is Thursday. I am now looking for an alternative app.Update 2: MoneyHub has now extended my trial period, this is appreciated, if the connection works, I will likely stay with this app.Update 3: MoneyHub has now helped me resolve the issue and extended my membership for six months, which I appreciate, I am increasing this from two stars to three stars. They were helpful in the end.
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Moneyhub puts you at the centre of your financial universe, giving you unrivalled clarity and control over all aspects of your finances. We help our users plan and manage their finances with spending analysis, budgeting, investment tracking and scenario modelling based on an aggregated view of their financial data. Open Banking is at the heart of a lot of innovation in FinTech, and we are at the heart of the action.See more