moneymotion.io

2
2 Based on 61 reviews

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Michael Preston
Funds held ransom & Terrible support.

Was a good service, but feels like an exit scam at this point, Be very careful using this service the support is awful.[Around December]- Had payouts suspended (around $250 & a failed $147 payout) due to "higher chargeback rate than the allowed %1" which I understand but I funds since have been held ransom, support is atrocious and always gets put down to "internal support systems" will review this and its always me following up for my funds.Support (reply to my case) & tickets.In order for us to unlock your payouts, you should have a one-month cool-off period during which we look for any new disputes. - Money motion.io(as you can imagine I have contacted around 15x now) waited the "one month cool off" and my funds are still being held by them, The support also claim they are helping but always falls down to this mysterious "internal team" which as you can imagine probably don't even exist.I will attach all chat logs & video here shortly so you can see this, We are just going to take the loss and refund all customers that did pay at this time, I hope you do not get caught in this hostage for your funds be very careful.Expect this response via chat for your issues."Our team is currently reviewing your response and will get back to you as soon as possible"I will be checking tomorrow to see what legal side I have on my funds or any financial regulatory contracts regarding this, If you have the same issue please consider checking if there is any 3rd party complaint systems such as financial conduct authority.

1
Date of experience: Feb 09, 2026

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