Review Time
I had a very bad experience with MoneyMotion as a seller. A customer purchased a product through my checkout, received it, and even used it. After some time, the customer opened a chargeback and the system refunded the money automatically.
The problem is that I never received any notification asking me to submit evidence or respond to the dispute. The refund was processed without giving me any chance to defend the transaction.
Because of this, my account balance is now negative (-$573.64). I am a reseller, which means I already paid for the product from my supplier. So I lost the product AND the money.
Today I was supposed to receive around $500 in payouts, but instead my balance shows negative because of these chargebacks.
This situation is extremely unfair for sellers. A buyer can use the product and then chargeback later, and the platform provides no protection or warning for the merchant.
I have contacted support and I expect a proper explanation and a solution for this issue. If this is how sellers are treated, it will be very difficult to continue using this platform.
I strongly recommend other sellers to be careful and understand the risks before using this service.
I had a very bad experience with MoneyMotion as a seller. A customer purchased a product through my checkout, received it, and even used it. After some time, the customer opened a chargeback and the system refunded the money automatically.The problem is that I never received any notification asking me to submit evidence or respond to the dispute. The refund was processed without giving me any chance to defend the transaction.Because of this, my account balance is now negative (-$573.64). I am a reseller, which means I already paid for the product from my supplier. So I lost the product AND the money.Today I was supposed to receive around $500 in payouts, but instead my balance shows negative because of these chargebacks.This situation is extremely unfair for sellers. A buyer can use the product and then chargeback later, and the platform provides no protection or warning for the merchant.I have contacted support and I expect a proper explanation and a solution for this issue. If this is how sellers are treated, it will be very difficult to continue using this platform.I strongly recommend other sellers to be careful and understand the risks before using this service.
STAY AWAY FROM THIS SERVICE, AT ALL COST, the owner is a portuguese incel that likes to not payout on schedule.To start off I've been using this service and their other service sellhub for about 2 years now.Its unclear whether they even have a legal registered company, since its not mentioned anywhere.What their doing is also barely legal, since they offer zero to none AML measures.My experience with moneymotion has been probably one of the worst experiences ive ever had with a payment processor, the staff is incompetent (if there even is any staff, most of the times i get the feel i am talking to the same guy just under a different name).They take months to help you out with simple issues you tell them about, thats if they even bother helping you.They even tried changing the trustpilot name from moneymotion since they got so many bad reviews, shows even more how unprofessional they are.
I registered with MoneyMotion a long time ago and generated approximately $2,000 in traffic revenue from sales. However, due to certain reasons, I stopped using the service about 6–7 months ago.Now, they are refusing to pay the remaining $240 in my account ($120 from V2 api and $120 from the old api ). This is despite the fact that, according to their user agreement, they explicitly state that the security deposit will be refunded after the user stops using the service.I have contacted them multiple times via email, but I keep receiving delaying and evasive responses, and I am honestly tired of this situation. If this complaint is also ignored and the issue is not resolved, I will not change this review rating and I will initiate legal action.
Scammers, I had over 700+ in balance. Contacted them multiple times asking when i can withdraw as they kept on giving me the same error saying "Please Select a Valid Payout Method" . Been 1 month and i have been trying to contact them with 0 response and they now made it say my store is not active anymore!!
Was a good service, but feels like an exit scam at this point, Be very careful using this service the support is awful.[Around December]- Had payouts suspended (around $250 & a failed $147 payout) due to "higher chargeback rate than the allowed %1" which I understand but I funds since have been held ransom, support is atrocious and always gets put down to "internal support systems" will review this and its always me following up for my funds.Support (reply to my case) & tickets.In order for us to unlock your payouts, you should have a one-month cool-off period during which we look for any new disputes. - Money motion.io(as you can imagine I have contacted around 15x now) waited the "one month cool off" and my funds are still being held by them, The support also claim they are helping but always falls down to this mysterious "internal team" which as you can imagine probably don't even exist.I will attach all chat logs & video here shortly so you can see this, We are just going to take the loss and refund all customers that did pay at this time, I hope you do not get caught in this hostage for your funds be very careful.Expect this response via chat for your issues."Our team is currently reviewing your response and will get back to you as soon as possible"I will be checking tomorrow to see what legal side I have on my funds or any financial regulatory contracts regarding this, If you have the same issue please consider checking if there is any 3rd party complaint systems such as financial conduct authority.
My experience overall was pretty devastating, No customer support.I was not able to trade for few days because of issue on their side and when it's time to pay they won't.A ship in harbor is safe, but that’s not what ships are built for,#v𝘢luemining..#the voyage worth taking.
I created two accounts with this company:One account was under MoneyMotion V1The second account was under MoneyMotion V2Both accounts had money in them. However, the company claims that if you do not reach an unspecified and unknown number of required transactions, your account will be closed. Fine — no problem.But where is my money?When you ask to withdraw your funds, they tell you that you must wait six months.I waited the full six months.After that, I contacted email support.It took one month just to receive a reply.When I finally got a response, was the problem solved?No.Support asked me to create a new account on MoneyMotion V2 and contact live support.I did that.Was the problem solved?No.Then I was told to wait for a response from live support.It took 7 days to get a reply.Was the problem solved?No.The agent said they would open a ticket to process my funds and that I would receive my money “soon.”How long would that take?No answer.I have now been waiting two months for a response to that ticket, with no reply at all.What’s worse:If you create a new account and start a live chat, support responds quickly.But the moment your request is about withdrawing money, they stop responding completely.And the company changed hes name in trustpilot from MoneyMotion to fake name that u see that its a full scam
I contacted them repeatedly but my account was closed without explanation. They said my money would be returned later, yet now my account no longer exists. It feels intentional, like they're silencing users. I've sent emails and received no response at all. #Stovex#Global#Inc avoids unnecessary noise and sticks to a structured approach. That's shown in the steady performance I've seen.
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