Since we started using Monepenny six months ago to act as our PA and take our telephone calls we have seen a sustainable increase in the volume of sales.
Before we took on Moneypenny we were losing calls when we were out because many clients did not want to talk to a machine or press buttons
Our clients like the fact that they are talking to an articulate PA who understands our business and have commented on the cheery personality of our PA. The information passed to us by our PA Natalie is always accurate and precise.
Some of our customers speak Scottish dialects, something we forgot to mention when we started, however our PA has taken this in her stride.
If you are looking for PA services then look no further; I have no hesitation in recommending Moneypenny.
Richard Barrett
Simply Balanced Business Services
Inverurie, Scotland
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As the world’s customer conversation experts, Moneypenny’s unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfils requirements for thousands of UK, US and European clients who value their reputation and recognise that the key to sustainable growth is working with a partner who allows them to scale in an agile way.
This year, Moneypenny proudly celebrates 25 years of service, having been named one of the ‘100 Best Companies to Work For’ seven times and earning recognition as a Great Place To Work (GPTW). See more