I established an agreement that I couldn’t maintain by the end of December. I canceled my direct debit with the company, but they informed me that I did it too late. I reached out to the support team three times, explaining that this was the only money I had for my son and our monthly groceries, but they are ignoring my requests! This has left my son and me without food, despite their claim that priorities should come first. I'm extremely frustrated 😠 😡.
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