Review Time
I established an agreement that I couldn’t maintain by the end of December. I canceled my direct debit with the company, but they informed me that I did it too late. I reached out to the support team three times, explaining that this was the only money I had for my son and our monthly groceries, but they are ignoring my requests! This has left my son and me without food, despite their claim that priorities should come first. I'm extremely frustrated 😠 😡.
I set up an agreement that I couldn't afford by the end of December. After canceling my direct debit with the company, I was informed that it was too late. I contacted the support team three times to explain that this was my only money for my son and our groceries, but they have ignored my messages! This situation has left us without food, despite their claims about prioritizing needs. I'm very frustrated 😠 😡.
The service made a very stressful and challenging time much easier to manage. They provided honest and clear advice regarding the best solutions for my financial issues. The staff were consistently helpful, friendly, and knowledgeable. I highly recommend them.
I’ve been with the service for 8-9 years, and it has been outstanding. From my initial call seeking help to where I am now, they provided support throughout my journey with over £30,000 in debt. Despite the challenges, they were understanding and accommodating, allowing me to maintain a good quality of life while supporting my family. Don't be afraid; the management fee is worth it! Stay positive, as this service will truly help change your life. I couldn't be happier with my experience.
I spoke with a representative who was incredibly helpful and understanding, providing reassurance and kindness. The staff are genuinely nice and supportive, guiding you through any problems. I would certainly recommend them to anyone struggling with debt, as they offer many helpful solutions.
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