Disappointed with MSM for once as took out policy with a cheap car breakdown org listed on MSM to find their national recovery only takes you to a local garage (AA and Rac take you all the way back home). MSM doesn't make it clear on their website that 'National Recovery' means different things with different orgs. National Recovery with Cover my breakdown and rescue my car won't take you home! Tried emailing MSM to complain/point this out but met with AI response. So double complaint really, poor breakdown cover guidance by MSM and the AI response.
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