moneyway.co.uk

2.8
2.8 Based on 21 reviews

Moneyway offer motor finance through a network of motor dealerships, internet introducers and brokers. Offering fixed term hire purchase arrangements, for the car market. Moneyway is a trading name of Secure Trust Bank PLC, the only UK bank awarded a Cust...

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Hannibal Wright
Highly Disappointed with the Service

My experience has been incredibly frustrating. After waiting three weeks for a response, I feel compelled to share my dissatisfaction. I arranged financing to buy a car for my growing family, and things started positively, but quickly went downhill. The car stalled unexpectedly, defeating the purpose of buying a safer option. After multiple repairs, I received the car back only for the engine light to come on again. Despite my documented issues, they claimed no faults were found. I've paid every month for a car that spent most of the year in the garage. Now, after another stall, I’m met with silence despite my requests for a final decision. The unprofessionalism is staggering, especially considering the potential dangers while driving. I strongly advise against using this service. The stress I’ve endured during this time is overwhelming, and I’m left with a car that failed its MOT last week.

1
Date of experience: Dec 01, 2025

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Business Details

  • Moneyway offer motor finance through a network of motor dealerships, internet introducers and brokers. Offering fixed term hire purchase arrangements, for the car market.
    Moneyway is a trading name of Secure Trust Bank PLC, the only UK bank awarded a Customer Service Excellence accreditation. You can have the confidence that Moneyway motor finance will be a sustainable partner that you can work with for years to come, sharing our years of industry experience. We aim to deliver a professional service to our customers.
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  • email Motorcustomerserviceteam@moneyway.co.uk
  • call 034511171251
  • language https://www.moneyway.co.uk

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