Possibly the best customer service I've ever experienced. 5 year warranty on all their jewellery, no quibbles. I received a necklace as a gift from my husband and 3 years later broke the chain. Entirely my fault as I snagged it on a jumper. Unfortunately it could not be repaired and was no longer in stock, so MV issued me a gift voucher for the original price, which I have 12 months to spend. Every single interaction with them was a breeze and a pleasure. Not often you can say that.
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