The customer support here is virtually non-existent. I placed a large order that was returned by customs due to incorrect declaration by the seller. I've tried multiple times to contact them through email and social media, where I can see they read my messages but ignored them. Now, I'm forced to claim my money back through PayPal, which is a lengthy process. While the service sounds great in theory, their lack of care for customers means I won't be shopping here again; I'll go directly to US brands.
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