I placed an order online and canceled it 15 minutes later by phone. They confirmed the cancellation, but the next day, I received FedEx tracking numbers. I called FedEx, and they stated it was never canceled. I refused delivery, and it was sent back. The company assured me they issued a refund, but I never received it. Today is May 20, 2025, and I’ve disputed the transaction. This company is unprofessional and lacks transparency.
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Monoprice, Inc. is an e-commerce leader specializing in providing more than 7,500 high-quality yet affordable electronics and tech products. As an industry innovator, Monoprice fills a void in the consumer technology market by delivering exceptional products that are on par with the best known national brands at prices far below the retail average with incomparable speed and service. Maintaining a business philosophy that focuses on the needs of its customers, the company strives to bring simplicity, fairness and confidence to consumers and businesses shopping for big-ticket electronics and tech accessories.See more
