I received misleading shipping information. My order tracking showed it was delivered, but the postal service indicated they were still waiting for the package. Additionally, our building locks at 6 PM, so no one could gain access. The company used to be reliable, but now their customer support is ineffective and shows no concern for resolving their errors. They should be ashamed of their poor service.
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Monoprice, Inc. is an e-commerce leader specializing in providing more than 7,500 high-quality yet affordable electronics and tech products. As an industry innovator, Monoprice fills a void in the consumer technology market by delivering exceptional products that are on par with the best known national brands at prices far below the retail average with incomparable speed and service. Maintaining a business philosophy that focuses on the needs of its customers, the company strives to bring simplicity, fairness and confidence to consumers and businesses shopping for big-ticket electronics and tech accessories.See more
