monro.com

2.2
2.2 Based on 14 reviews

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Erika Long
Monro Shop 565 - Quite pathetic

Shop 565Total cost of new rear brakes and rotors was 549. The right rear lower caliper bracket bolt was missing. The other bolt was loose.Monro installed all of my old hardware.I was missing two shims on the left rear side.There was plenty on lube on the bolts. No locktite was used.The rear driver side bolts were loose.The left rear upper guide pin was dry and no lube was used.All of the pad shims were not aligned to the pads. My local mechanic was in disbelief when seeing this. Stopped by to visit Ray the manager of shop 565. No “I’m sorry”, no responsibility. What a joke…

1
Date of experience: Sep 14, 2024

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