Monro in Wexford PATERIBLE! blackmailing us! they did the inspection on my wife's car. 2016 Hyundai Tucson with 39,000 miles.They tried to take advantage of her because she does not know about car maintenance!!! Found that front brake pads have to be replaced. We replaced the pads 1 yr ago!!!! anyways or we replace tha pads or no sticker!so I asked via phone how much for 2 front pads + labor. They offered 3 packages:Silver at $139, NO WARRANTY OF ANY KIND NOT EVEN ON LABOR!!!!Gold at $199, 1 year warrantyPlatinum at $239 life warranty (i bet with a lot of disclaimers.....)I instructed them to move forward with silver package2 minutes later the manager called me asking me if i do understand that there is no warrantyI said yes. I confirmed to move forward with SilverAt this point he said that they cannot keep in store the super low quality pads included in the silver (so he is selling poor quality brake pads!!!).He said they can keep in store only the Platinum package pads. Silver and gold they have to order thus the pads will not be arriving today thus inspection will fail .Baseically he said that if we do not go to Platinum they have to order the pads and the car will not pass inspection!!! I asked if he was blackmailing us! He said this is what he is instructed to do!... not his decision... he is the manager!So i said that we have no choice other than to take the platinum because we need the car and we do not want to pay inspection twice!!! he said yes! So I instructed to move forward with platinum informing that we will never ever use their services in the future. I said again this is blackmailing!After few minutes my wife called me telling that they approached her again and offered to install the gold package ordering the brakes that will be arriving in 30 minutes!!!Ashamed! will never go there again!
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