I needed brakes - they were grinding, and I just didn't have a chance beforehand, and everyone else locally was booked, so I went to Monro in Johnstown, NY. This was Friday. They were not going to be able to complete the job until Saturday, and I had a wedding to go to, so ok... finish on Saturday. Diagnosis - new pads and rotors. First, I'm sure the old rotors were fine. This is a 2018 Equinox, but fine... replace the rotors along with the pads. So I arrive on Sunday to get the car, and I see a charge of $134.99 for "Brake Fluid Exchange." I am not a mechanic, but there was ZERO REASON to touch the brake fluid. ZERO. I asked the manager about it, and he said, "it will help your system and extend the warranty." I did not approve of this, and it was not necessary. I will ***NEVER*** go to Monro again, and I have filed a complaint with the NYS Attorney General.
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