I bought a ski jacket in January 2024 and some gloves in February. Both items feel high-quality and performed excellently in the Alps and as general winter jackets in the UK. I hardly wore any other jacket last winter, and the jacket cleaned up well with a simple tech wash, regaining good water repellency after treatment. The price for the outerwear is exceptional compared to other brands with similar advertised features that often cost around £1000. What truly sets this company apart for me is their customer service. Delivery was fast and free (from Sweden to the UK), included free returns, and had minimal wait times to chat with a human. This month, I reached out to inquire about an alteration service since I've lost a significant amount of weight since purchasing my jacket. They offered a refund and a free return so I could buy a new jacket, which I did. They mentioned they would consider refurbishing my old jacket for sustainability, which I appreciate. The representative who assisted me was incredibly helpful and exceeded my expectations. I will gladly recommend them to friends and will be buying more gear for our next ski trip.
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It all started in 2006. Two brothers, Emil and Linus, struggled to find quality gear to ride in. They ordered some from the States, and their buddies were so impressed that they wanted some too. What began as a small project importing gear previously unavailable in Sweden for a small group of friends quickly snowballed into something special.
After a few years of selling the big brands, they heard tons of great product ideas, and it seemed those big brands weren’t listening. Then they had an idea. Surely, the best people to create with are those who ride, roam, and follow their passion every day.
Montec was born with one simple, underpinning ethos: The customer is the brand. The community has always been at the heart of Montec, and that’s never going to change. After all, the first customers were friends, and that’s still how we like to think of it today.
So, we opened the lines of communication with you, our customers. We threw out the rulebook, disregarded ‘traditional’ company structures, and set out to make our own line of snow gear with the rider community at its core.
The result? MONTEC – where the only ‘boss’ is the customer.See more
