The boots were very poor quality when they arrived and did not fit true to size. They did not reply to my email requesting a return, so I used the address provided in the parcel. I sent them tracked but they refused the delivery and said it was the wrong address.I chased it after a month and emailed back and forth endlessly with a useless woman called Olivia from customer service who didn’t seem to understand anything. Then she said it was too late as I had gone past the return period, despite having been chasing it for a month.I would strongly advise you not to buy from them. It’s clearly some kind of scam and I’m never going to see my £50 again and haven’t had the boots returned, so they obviously kept them.
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