Horrible experience as a first time silver buyer and first experience buying precious metals. They offered a first time buyer deal of five 1 oz silver rounds on spot price. I called my CC provider that I was going to make that purchase since it is my first time experiencing this. I placed my order since it seem like it was a good time to buy for me. Now that the the spot price went up they canceled my order and refunded my CC after it had already had been charged. Now they're giving me a time frame to send them cash. I tried calling customers service but no one answers no one calls back.
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Monument Metals is a family-owned precious metals and rare coin business headquartered in Frederick, MD. The firm's owners are veterans of the numismatic and bullion business, with nearly three decades of combined industry experience. After trading exclusively in the wholesale end of the marketplace, the principals of Monument Metals began selling to the general public in 2014. We pride ourselves in buying effectively, operating efficiently and maintaining low overhead. The result is our ability to offer excellent pricing--almost always better than the largest online retailers or local coin shops. Our industry experience and connections allow us to deliver high-quality coin and bullion products at ultra-competitive prices.See more
