From Monvalier I ordered a "Man's Cashmere Pullover V neck (for)£39.95" which included a 75% discount. "Premium material made from luxurious wool...."A jumper arrived with the consistency and "feel" of cheap cotton but without any labels whatsoever, no size, no manufacturer's name or country of origin, no description of the cloth and and no washing instructions.I complained and sought a refund under their Refunds Policy. I was obliged to furnish a photograph of the offending garment and then was advised "that the garment had to be returned to China and that international returns can be both costly and time consuming" I was next told I had three options 1. A store voucher 2. a free exchange to another garment or 3. a partial refund of 50%.Given the Chinese provenance, an additional concern is that this garment might have been made by slave labourMike Anderson
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