Recieved the item dispatched from China, which I was surprised at,as it appeared to be a UK based company. As soon as I held the package I realised something was off. Considering it was supposed to be a leather lambskin jacket the package had no weight to it. On opening it I found a cheap washed out polyester shacket in a small zip lock bag. And in no way resembled the quality jacket I'd ordered. I've requested a refund twice, after the first request I was asked for pictures of the item and a reason why I wanted a refund. Secondly I was told I could have a 35% refund or an exchange at the cost to me for tax and delivery. I finally stated I wanted a full refund and don't expect to recieve one.
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