monzo.com

4.4
4.4 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Regan
Worst company ever used Firstly they constantly make false promises never trust anything they say

Worst company ever used
Firstly they constantly make false promises never trust anything they say
While at work they randomly cancelled my card causing me to be stranded for 4 days and having to be hospitalised as I had no way to get home , and I’m disabled and couldn’t walk that far
After telling them this multiple times they said they would post me my new card ??? Whenever I raise a complaint it is never logged correctly and always says already resolved and is never about what the complaint was supposed to be about
The worst thing they have done was because I was disputing a charge in my account I did not make and told them I can’t afford it either because I was homeless and disabled
They filled a false police report about me saying I had threatened them and to unalivw myself / self harm
This has been a insane experience and the worst company I’ve ever come across
Save yourself the mental strain and money and avoid hem at all costs

1
Date of experience: Mar 27, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More