mood.london

4.3
4.3 Based on 61 reviews

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Rai Rai
VERY Poor quality of the product I…

VERY Poor quality of the product I ordered through your subscription service. I do not like the product, and I was never informed how I could return it. The only thing you were quick to do was ask for the price difference for the subscribed item.Please be aware that the items you buy online smell nothing like the ones you smell at the shopping centre stall. The perfume does not last even 10 minutes. I am thankful I only spent £20 for 10 ml as a trial.Additionally, cancelling the subscription has been another challenge. The process is unclear and unnecessarily difficult.As you being asked to buy one more item or pay the diference in price .Please avoid the Mood London ,dont waste your money

1
Date of experience: Feb 12, 2026

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