This company is NOT TO BE TRUSTED go look elsewhere for work before they waste your time. They are extremely unprofessional and rude. I turned up in a long sleeve black dress to my knee with tights and they then said it was not appropriate and sent me home 20 minutes into my trial shift for it when it was written in the women’s dress code BLACK DRESS, when I asked what was wrong with my dress the girl couldn’t even tell me and just said it was instructed by the manager, not to mention no manager or team leader was on site present for my trial shift the longest working member of staff present who was training me had only been working there FOR A WEEK. Honestly mood London is a complete joke I called the manager out of confusion to see what the issue was with my outfit and she told me that I was sent home because when she checked the shopping centre cameras of the stand to review me it apparently appeared that it looked like I was wearing a T-shirt? This lady was at home when she called me as she explained when saying she had poor telephone connection. How could it even be possible to have access to the cameras of the shopping centre to check what I’m wearing?and if so i believe that is not right and completely unfair and against my rights, she then explained to me I should have worn a blazer on top of the dress but a blazer was nowhere stated on the dress code description anywhere at all so how was I expected to know to wear that. From the moment i got told a 21 year old confused girl who only had worked there for a week was going to train me i knew this company was a facade and things weren’t right because she didn’t even know what information to give me or how to carry herself when instructing me when we met. The other girl on the trial shift had to ask multiple questions for us to get any type of information about our role and what was expected of us. All together this company is A WASTE OF YOUR TIME THEY DO NOT HAVE ANY SENSE OF HUMAN DECENCY AND WILL NOT RESPECT YOU OR YOUR TIME LOOK ELSEWHERE FOR WORK.
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