Awful. Don't use. I have used them a few times. The products are ok if expensive so I wait for the 'offers'. However beware, they tell you there are discounts but then take the discount away as you are paying. I just spent ages ordering some products because I was promised 15% off. I kept checking back to see if it was working. As soon as I paid, I checked the invoice email. Between ordering and payment they had taken away the 15%. I triple checked the discount was applied so they definitely took away the discount, as I pressed 'buy'. I thought this must be a tech glitch so I emailed them immediately, within minutes of the transaction, asking them to honour the 15% offered. However when they (Courtney) refused to, it became obvious that this was not a tech glitch but something that is business as usual. I am 100% sure the 15% discount was there, I checked several times. but they made it disappear as the payment went through. Minutes later they wouldn't refund me or honour the 15%. i will never ever trust them again. Customer lost. I'm telling as many people as possible to avoid them as they promote themselves to vulnerable people with cancer who really don't need this stress.
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