Deposit was super simple. Then they locked my account up completely. No access to my funds whatsover.Then they literally sent me a 10 step list of demands I would need to go through to get access to my money. Spent 2 hours getting all the documents and ID they required. 1 week later and no response from support and still no access to my money.No idea how this is legal. Just praying they let me have my money back at this point.Complete scam company.Also the day after I signed up (and they require you confirm your phone number 15 times during the sign up process) I started getting spam calls. Went from the usual 1-2 a week to 10 calls per day. This is what you should expect if you trust this janky Chinese brokerage with your money.***I did as instructed from the Moomoo trust pilot response and opened support on the app. Its a chat bot who told me I needed to reply to the support email. What a joke. Market is crashing and I can't even sell my positions - let alone get my money out. Moomoo is robbing me.
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Moomoo is the intuitive trading platform designed to simplify complex investment strategies and provide seamless access to pro-level tools and data. Founded in Silicon Valley, moomoo has expanded to seven major international markets, serving a global community of 27 million users. With over 37,000 listed companies and an annual trading volume exceeding $500 billion, moomoo has established itself as a leader in the fintech industry and has partnered with major institutions including NASDAQ and TradingView. Recognized with over 100 international awards , moomoo is dedicated to making smarter investing accessible to all.See more
