We chose this product for its premium quality and expected quick delivery, but our experience has been the opposite. Only one of two packages was delivered, and despite confirmation from the carrier that the second was never picked up, we had to repeatedly contact customer support without receiving a clear update. The package has been stuck for over a week with no confirmed delivery date, which has been very stressful for us as parents of newborn twins. We suggested a simple solution, but it was not offered, even though the shipping error was evident. For a premium product, this service is disappointing, and we are considering canceling the order.
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At Moonboon, we are dedicated to producing high-quality sleeping products for babies and children.
We combine Scandinavian design with a passion for innovation to create products like our motorised baby hammock and cradle, which enhance both the quality and quantity of sleep for babies.
We are committed to creating GOTS-certified and organic products that will improve the lives of children and their parents.See more
