I ordered a pair of boots and after online payment haven't received any e-mail confirmation neither an invoice. I contacted costumer care and haven't got any response. # days after received ordered boots that are too small and I want to change them for bigger size but ... I the box there was no invpice, no return label neither Order number and since I haven't got any e-mail confirmation, I don't have any clue aboout Order number that is obligatory for exchange. Contacting them as crazy but they are not responding. We are stuck with to small pair and can't neither retrurn them neither exchange them since we didn't get any invoice neither order number. So disappointed with customer service of brand as "Moon boot".
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