scammers. Despite clarifying that the boots were only tried on indoors with tightened laces for fitting purposes, my return was inexplicably rejected, citing damage caused by pulling the laces too tightly.... I find it preposterous that a pair of children's boots would be so fragile that pulling the laces could cause irreparable damage.The decision to reject the return on these grounds is both unfounded and unacceptable. The boots were purchased for my child, and it is common practice to tighten laces to assess the fit. It is not reasonable to expect a customer to evaluate the appropriateness of footwear without making necessary adjustments such as tightening the laces.Recent communication implies that the rejection is based on the belief that the laces are purely for aesthetic purposes. This perspective is not only inaccurate but also contradicts the functionality of the laces in securing proper fitting.
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