moonkieshop.com

4.6
4.6 Based on 1.0K reviews

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Rhonda Nakai
It is hard to actually review the product when the delivery company chosen by Moonkie is so pathetic

It is hard to actually review the product when the delivery company chosen by Moonkie is so pathetic. I used my office address for delivery as porch pirates are running rampant in my neighborhood. I clearly stated that the office is open 8:00-5:00 Monday through Friday. They have attempted delivery in the evenings after 6:00 pm and on Saturday. I don’t know why it is so hard to deliver during daylight hours during the week.

I contacted Moonkie and although they graciously responded, they put it on me to contact the delivery company to make this right. I paid for the delivery and feel it should be up to them to work with their vendor. The product is adorable and looks wonderful but not if this is the hassle you encounter to receive it.

2
Date of experience: Feb 02, 2026

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