I’m facing the same issue as others have mentioned - my item hasn’t been shipped, and it’s been three weeks since I placed my order. I reached out through multiple channels before finally receiving a response indicating they are addressing the situation, but since then, I've heard nothing. I get that things can get busy, but as a retailer, especially during the holiday season, it’s crucial to stop taking orders if you’re unable to fulfill them. Otherwise, you risk disappointing your customers. I hope to hear from the support team soon regarding a resolution, as I will have to advise my friends and family against making purchases here.
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