What has happened to this company? I’ve used them for years with only minor issues, but now it's a different story. I ordered a deal for five Christmas cards and a birthday card for my mum, but none arrived. My mum's birthday has passed, and I had to rush to a store. I chose this service for convenience and customization, but I won't be using them anymore. There’s no staff available for questions, and I’m still waiting for a response from their 'live' chat after 24 hours! It's very poor service and communication. Such a shame after all these years; they have really declined.
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