The support from this company is virtually non-existent. I booked a handyman for my apartment renovation, but he ended up causing more issues than he resolved. He refused to leave until I paid him, despite the poor quality of work. I reached out to the company twice during business hours for assistance but received no help. Eventually, I had to pay just to get him out. After a week, I finally got a response stating they couldn't refund my €505 fee, claiming I should have contacted them the same day. When I showed proof of my attempts, they went silent again. I had to hire another handyman who corrected the mistakes, but the company insisted I should have waited for their response. They promise a reply within 48 hours, yet it took them a week. This has been the worst service I've ever encountered, and I've now involved my lawyer due to their refusal to take responsibility. I truly hope they feel ashamed of their actions.
Claim your business profile now and gain access to all features and respond to customer reviews.
