more.com.au

1.2
1.2 Based on 21 reviews

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Anthony H
Very poor customer service

I've been with More for over 3 years now. I had no complaints until recently when I tried to get the paperwork to transfer a mobile number into my daughter's name.They were very responsive to start with. They emailed the forms to me but I somehow lost them. I contacted them again and asked them to send them again, but their response was "we sent them previously". This shows a lack of intelligence and poor customer service. Why would I ask for them again? And why not send them again instead of using the same amount of time to be difficult?They closed that case as being resolved. I've raised a number of other cases all of which are being closed as resolved without my concurrence and without any notes in the case.If they don't need customers I'm more than happy to assist them by posting these reviews in as many places I can find.

1
Date of experience: Feb 01, 2026

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