For Angelica (support team)After cancelling my phone plan, I was still charged two months later. When I contacted support, I spoke with Angelica, and the experience was terrible. She was completely unprofessional, didn’t listen to my concerns, and just kept copying and pasting the same generic response without actually helping. It felt like she didn’t care at all about resolving my issue.I’m very disappointed with how this was handled and would not recommend this company based on my experience.
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