What a terrible experience! We opted for equity release with this service, and our circumstances changed significantly after three years due to a major back injury, which forced us to move to a bungalow since I could no longer manage stairs. We borrowed only £40,000 against a property valued at £300,000, and the property we wanted to port to was worth £400,000—solid security for their loan! When we requested to port our loan, it was denied because they claimed it "might" be unfavorable due to its proximity to a micro dairy farm—a farm with 70 cows that spent most of the year outdoors. This situation forced us into a mortgage to pay them off, meaning I now have to work until I’m 74! They even attempted to dictate where we could live and imposed a £2,600 early repayment penalty that we had no choice but to incur. They show a lack of morals and empathy, seemingly unashamed to exploit the elderly. Their demeanor is smug and inconsiderate, solely focused on extracting as much of your hard-earned money as possible! I strongly advise against trusting them or engaging in equity release with anyone! They also operate under various names, so be cautious.
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The later life lender
