What a dreadful experience! We took equity release with this service, and our situation changed drastically after three years when I suffered a significant back injury, necessitating a move to a bungalow due to difficulties with stairs. We only borrowed £40,000 against a property valued at £300,000, and the property we wished to port to was worth £400,000—solid security for their loan! When we requested to port our loan, it was denied because they claimed it "might" be undesirable due to proximity to a micro dairy farm—a farm with 70 cows that spent most of the year outdoors. This forced us into a mortgage to pay them off, meaning I now have to work until I’m 74! They even tried to dictate where we could live and imposed a £2,600 early repayment penalty that we were compelled to incur. They lack morals and empathy, and they seem unashamed to exploit the elderly. Their attitude is smug and inconsiderate, solely focused on taking as much of your hard-earned money as possible! I strongly advise against trusting them or engaging in equity release with anyone! They also operate under different names, so be wary of those as well.
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The later life lender
