In the 1980s, a television program aired a segment with the shocking refrain, "kill an estate agent today." Over the years, I often wondered how such a sentiment could arise towards UK estate agents. If this company had treated someone less patient than I, those words might resonate more. Deceptive advertising, intentional confusion during property viewings, incompetence, dishonesty, and intimidation seem to be this service's standard practices. --Did you know that three coat hooks near a front door can be labeled as a "cloak room"?
--Items mentioned in promotional materials may or may not actually be included in the deal. You pay your money and take your chances with them.
--A description of “a modern kitchen with appliances” doesn’t guarantee that the most essential appliances will be present once you’ve paid your deposit.
--I even received a council tax bill for the "weeks" I supposedly occupied the property, which I never did, as I only inspected and rejected it. Yet, the council tax was sent and paid. After their elaborate ruse, this company decided to further tarnish their reputation by withholding my 3500 GBP deposit, suggesting I should be thankful I wasn't facing legal action for breaking the rental agreement. Looking back, it’s fortunate I didn’t agree to their initial demand for a year’s rent upfront! From this experience, it’s clear that I won’t be returning to this company. Others would be wise to heed this cautionary tale and avoid them to steer clear of the understandable sentiments reflected in that program.
Claim your business profile now and gain access to all features and respond to customer reviews.
