I typically don’t write reviews, but this experience was so frustrating I felt compelled to share. I ordered glasses with next-day air on Monday evening, needing them by Friday for an event. I even followed up on Wednesday to confirm. They assured me I would receive them by Friday evening. Unfortunately, on Friday, I found out the shipping label was only created that day. This isn’t just a delay; it’s misleading. I paid extra for fast shipping, checked in mid-week, and still received false reassurances. By the time I needed them, nothing had arrived. This was not just poor service—it was a complete lack of communication and honesty. If timing matters, think twice before ordering here.
Claim your business profile now and gain access to all features and respond to customer reviews.
Moscot is a five-generation, American luxury eyewear brand, headquartered in New York City, specializing in optical frames and sunglasses.
