Received a Terminator kit as a Christmas present. Seemed like a clever model made from Radom bits of hardware until I started assembling it and found it was missing a few small m2 screws. I contacted support with all of the information I had, and pointed out that as it was a gift, I did not have an order number. Other than the automated response I heard nothing for 4 weeks, then a request for the order number. I again pointed out it was a gift. A week later another request for an order number.
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