This scheme is supposed to assist disabled driver's but it's a farce!Do not be tempted to join this scheme after having a no fault claim the incompetence began. DIRECT LINE happily took the details of the claim.EUROPACARS were supposed to provide a replacement vehicle but it never has any vehicle's available.Booked the car in for repair with the garage and had to amend it 3 times, the vehicle still been repaired over a month later because EUROPACAR does not have any availability of vehicles . It doesn't call or get back to you!When approached MOTABILITY it says it's RAC, call DIRECT LINE it blames EUROPACAR it's a shambles; would not recommend any of these organisation's which all have contract with MOTABILITY, and that tells you that it does not care about the vulnerable people is claims to provide it's service to.The option to record a "0 star" rating should be introduced because that's what these companies deserve.Avoid!
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The Motability Scheme is the UK’s leading car scheme for disabled people. We help over 650,000 people across the UK to enjoy everyday freedom, by exchanging their mobility allowance for a brand-new car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair. Find out more www.motability.co.uk
