There is a subsidiary of Motel 6 called "Studio 6."
They have one of the worst online portals. It's through booking dot com.
When you try to seek help over refunds, the Studio 6 people refer you to the contact or help page at booking dot com. Studio 6 and even the Motel 6 staff will not let you speak with their supervisors for any reason over the telephone. I've tried multiple times. It's some kind of obstinate ploy by the call center people to "dig in" over refusing refunds even when said terms and conditions favor the client (me, in this case).
I was charged $89.27 for a reservation that I never used. I cancelled within the agreed-upon time, I was also told by Studio 6 that I'd be receiving a refund too. It was all a big lie.
To the person in charge at Motel 6 with the initials "dc" — Here is my confirmation number from my planned stay on 01/30/2026 at the Studio 6 in Stockton, CA: # 5706009957
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