I ordered a pair of low-rise jeans, but they arrived with a small stain. I was hesitant to wash them first because I wouldn’t be able to return them afterward, so I wanted to initiate a return without incurring the $7 shipping fee. Unfortunately, due to the holiday season, there was no stock available for exchanges. Thankfully, a representative named Chelsea assisted me and offered a partial refund. She was very kind and responsive, even during the busy holidays, and I truly appreciated her help!
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We are Motel. Introducing our world of risk taking, rule breaking fashion. We design each and every one of our pieces in house with our talented team of designers. We pride ourselves on our unique pieces that are designed by us but inspired by you. We drop tonnes of hot new product every week and ship internationally to Europe, USA, Australia and beyond. So there’s no excuse to not upgrade your wardrobe…See more
