Been a loyal customer with extensive purchase history. Fell on hard times financially recently, but still needed certain packs before buying their permanent licenses no longer became an option. Jakub from customer was so kind in helping me just afford the packs I needed. MotionVFX prioritises loyal customers who've spent money and can be understanding and in turn helpful when you struggle to afford software at full price like before! Absolutely kind and considerate when your circumstances change, they are worth sticking with for that alone. Thank you Jakub :)
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