motionvfx.com

4.9
4.9 Based on 221 reviews

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Average Rating

4.9

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5

221 Reviews

5 Star
95%
4 Star
2%
3 Star
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2 Star
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1 Star
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Marko Hila
After trialling cine studio just to see whether tracking area was worth it, I was surprised to see m

After trialling cine studio just to see whether tracking area was worth it, I was surprised to see my existing mTracker3D paid in full before the subscription was disabled and even after uninstalling it all and putting backup files in my motion templates the plugin is completely disabled, leaving me in a bad position where I need the plugin for my real estate videos vin a daily basis. It’s absolutely disgraceful dealing with such a scam from what people think is a reputable brand.

1
Date of experience: Apr 17, 2026
Marko Hila
Scamming existing customers

After trialling cine studio just to see whether tracking area was worth it, I was surprised to see my existing mTracker3D paid in full before the subscription was disabled and even after uninstalling it all and putting backup files in my motion templates the plugin is completely disabled, leaving me in a bad position where I need the plugin for my real estate videos vin a daily basis. It’s absolutely disgraceful dealing with such a scam from what people think is a reputable brand.

1
Date of experience: Apr 16, 2026
Karl Ellison
Excellent aftercare

Jakub was patient and stayed with me to address some issue i found confusing.He explained things carefully and in good detail.I highly recommend MotionVFX both for the plugins, as well as the costomer care.Great stuff .

5
Date of experience: Mar 09, 2026
Rick
Everything I need in one place.

I have been buying MotionVFX products for 6 years. The only problem I've ever had has been my own problem, they've always been very kind and told me where to go or how to solve it. With the tutorials and being able to get a hold of Customer Service and Customer Service is wonderful. The company is world wise that we all know sometimes it might take a little while before they get back to you. They have never forgot to answer me. In the wide variety of products is just fabulous. They are constantly adding new and constantly updating the software.

5
Date of experience: Mar 02, 2026
Corey Beazer
Subscription prioritized over purchases

I have spent over $1000 on effects/plugins from MotionVFX over the past 5 years. Their products typically work well at the start, but then as Final Cut Pro upgrades, the effects are not always updated with it, resulting in errors.They have also been steering more into the subscription only direction, which I am strongly against, limiting some products to subscribers only, turning their back to the costumers who have actually been BUYING their products.NOW we get notices saying some of our products we PURCHASED will be retired?!?!WHAT A SCAM!If a costumer has purchased a product from you, we should be able to continue to have access to it when upgrading our hardware.

2
Date of experience: Feb 25, 2026
Derek Saker
Excellent prompt and practical service…

Excellent prompt and practical service and advice that I experienced in software usage and appliaction

5
Date of experience: Feb 12, 2026
Harry
Loyal Customer Experiencing Difficulties

Been a loyal customer with extensive purchase history. Fell on hard times financially recently, but still needed certain packs before buying their permanent licenses no longer became an option. Jakub from customer was so kind in helping me just afford the packs I needed. MotionVFX prioritises loyal customers who've spent money and can be understanding and in turn helpful when you struggle to afford software at full price like before! Absolutely kind and considerate when your circumstances change, they are worth sticking with for that alone. Thank you Jakub :)

5
Date of experience: Feb 10, 2026
Bought almost all of their plugins only…

Bought almost all of their plugins only to be told they're being discontinued with no option to download offline installer files. So when I get my new machine, it's tough luck. Will never purchase or subscribe from this scam of a company again, and recommended the same for industry folk. MotionVFX what an absolute disgrace.

1
Date of experience: Feb 07, 2026
Fazlullah Mohammed
Good morning everyone have a great…

Good morning everyone have a great Friday

5
Date of experience: Jan 23, 2026
tlagumen
Outstanding Customer Service

Jakub has provided such an outstanding customer service! He has made the entire experience smooth, reassuring, and truly top-notch! It’s rare to come across support this attentive and professional.

5
Date of experience: Jan 06, 2026

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